Privacy Policy
At Sonnar, privacy and security are priorities and we are committed to transparent processing of the personal data of our users and customers. Therefore, this Privacy Policy establishes how the collection, use, and transfer of information from customers or other people who access or use our website is carried out.
When using our services, you understand that we collect and use your personal information in the ways described in this Policy, under the Data Protection standards (LGPD, Federal Law 13,709/2018), the consumer provisions of Federal Law 8078/1990, and other standards of the applicable Brazilian legal system.
Therefore, Autonomous Serviços Empresariais Eireli, hereinafter referred to simply as “Sonnar”, registered with the CNPJ/MF under nº 40.122.141/0001-00, in the role of Data Controller, is obliged to comply with the provisions of this Privacy Policy.
1. What data do we collect about you, and for what purpose?
Our website collects and utilizes some of your personal data to enable the provision of services and improve the user experience.
1.1. Personal data provided by the user:
To grant user access to plan values, the contact form, and the Outsourcing Plan quote request, we will require the following information: Name, Telephone, and Email. The sole purpose of collecting and storing this data is for lead generation.
The post-sales form will require the following information: Company Name, Name, CPF/CNPJ, Telephone, Email, City, State, and a Description of the Company.
This information is collected to create an initial client profile. All the mentioned data is stored in both a database and the email at contato@sonnar.co.
2. How do we collect your data?
Personal data is gathered through specific forms on the website tailored to the customer’s interests.
2.1. Consent
Your personal data is processed based on your consent. Consent, as per the General Data Protection Law, is the voluntary, informed, and clear expression by which you authorize Sonnar to process your data. Accordingly, your data will only be collected, processed, and stored with your prior and explicit consent.
We obtain your consent for each specific purpose described above, underscoring Sonnar’s commitment to transparency and good faith in compliance with relevant legislative regulations.
By using Sonnar services and providing your personal data, you acknowledge and consent to the terms outlined in this Privacy Policy. Additionally, you are informed about your rights and how to exercise them.
You have the right to revoke your consent at any time and at no cost. It’s important to note that revoking consent for data processing may impact the proper functioning of certain website features, and any such consequences will be communicated in advance.
3. What are your rights?
Sonnar ensures that users and customers enjoy the rights outlined in Article 18 of the General Data Protection Law. This grants you the freedom, at any time and without charge, to:
- Confirm the existence of data processing, either in a simplified manner or in a clear and complete format.
- Access your data, with the option to request a legible copy in printed or electronic form, ensuring security and suitability.
- Correct your data by requesting edits, corrections, or updates.
- Limit the processing of your data when it is unnecessary, excessive, or in violation of legislation, through anonymization, blocking, or deletion.
- Request the portability of your data by obtaining a registration data report processed by Sonnar about you.
- Delete your data processed with your consent, except in cases provided for by law.
- Revoke your consent, thereby discontinuing the processing of your data.
- Understand the option of not providing consent and the consequences of refusal.
4. How can you exercise your rights as a data subject?
To exercise your rights as a data subject, please reach out to Sonnar via email at contato@sonnar.co. To ensure accurate identification as the data subject making the request, we may ask for documents or other proof to verify your identity. If this is necessary, you will be notified in advance.
5. How and for how long will your data be stored?
Your personal data, collected by Sonnar, will be utilized and stored for the duration necessary to provide the service or achieve the purposes outlined in this Privacy Policy, always considering the rights of data subjects and controllers.
In general, data will be retained throughout the contractual relationship between you and Sonnar. Subsequently, personal data will be deleted from our databases or anonymized, except in cases legally provided for by Article 16 of the General Data Protection Law, which include:
I. Compliance with legal or regulatory obligations by the controller.
II. Use by a research body, with a commitment to anonymize personal data whenever possible.
III. Transfer to a third party, ensuring adherence to data processing requirements outlined in this Law.
IV. Exclusive use by the controller, with restricted access by third parties, and provided that the data is anonymized.
Essential personal information required for legal compliance, judicial and administrative determinations, or for the exercise of the right to defense in proceedings will be maintained, despite the exclusion of other data.
Our commitment to the security and privacy of your data is reflected in the storage practices employed by Sonnar. We implement technical protection measures to ensure the confidentiality, integrity, and inviolability of your data. Additionally, we have security measures in place that are commensurate with the associated risks and control access to stored information.
6. What do we do to keep your data safe?
To safeguard your personal information, we employ physical, electronic, and managerial tools designed to protect your privacy. The application of these tools takes into account the nature of the collected personal data, the context and purpose of processing, and the potential risks to the rights and freedoms of data subjects. Some of the measures we have adopted include:
Only authorized personnel have access to your personal data.
Access to your personal data is granted only after a commitment to confidentiality.
Your personal data is stored in a secure and suitable environment.
Sonnar is dedicated to adopting the best practices to prevent security incidents. However, it’s important to note that no virtual platform is entirely immune to risks. Despite our security protocols, incidents may occur due to the actions of third parties, such as cyber-attacks or user negligence. In the event of security incidents that pose significant risks or potential harm to you, other users, or customers, we will promptly communicate with those affected and the National Data Protection Authority, as outlined in the provisions of the General Data Protection Law.
7. Who can your data be shared with?
To uphold your privacy, Sonnar will not share your personal data with any unauthorized third party. Your data may be shared with our commercial partner, Henrique Wejner Teixeira, registered with CPF number 091.859.387-50. He receives your data only to the extent necessary to provide the contracted services, and our contracts adhere to the data protection standards of the Brazilian legal system.
There are also specific scenarios in which your data may be shared:
I . Legal determination, request, requisition, or court order with competent judicial, administrative, or governmental authorities.
II. In cases of corporate transactions, such as mergers, acquisitions, and incorporations, the sharing may occur automatically.
III. Protection of Sonnar’s rights in any type of conflict, including those of a judicial nature.
These measures ensure that your data is shared responsibly and in compliance with legal standards and contractual agreements.
7.1. International data transfer
Some third parties with whom we share your data may be located in or have facilities in foreign countries. In any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation. Sonnar is committed to adopting efficient cybersecurity and data protection standards, making its best efforts to guarantee and comply with legislative requirements.
By agreeing to this Privacy Policy, you consent to this international data sharing. The transfer will occur in accordance with the purposes described in this document.
8. Cookies or browsing data
Sonnar utilizes Cookies, which are text files sent by the platform to your computer, storing information related to website navigation. In essence, Cookies are employed to enhance the user experience. By accessing our website and consenting to the use of Cookies, you acknowledge and accept the implementation of a navigation data collection system with the use of Cookies on your device.
Sonnar specifically uses session cookies, which are server-specific and cannot be transmitted to any machine other than the one generating the cookie. This allows the browser to identify itself exclusively to the server to which the client had previously authenticated.
You have the option to change permissions, block, or refuse Cookies at any time and at no cost. However, revoking consent for certain Cookies may affect the correct functioning of some platform features. To manage your browser’s cookies, adjust settings directly in your browser’s Cookies management area. Tutorials on this topic are accessible through the links below:
- Internet Explorer
- Firefox
- Safari
- Google Chrome
- Microsoft Edge
- Opera
9.Changes to this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on 08/25/2022. We reserve the right to modify this Privacy Policy at any time, primarily to adapt to changes in our website or in legislation. We recommend that you review it frequently. Any changes will take effect as soon as they are published on our website, and we will always notify you of the modifications that have occurred. By using our services and providing your personal data after such modifications, you are consenting to them.
10. Responsibility
Sonnar emphasizes the responsibility of agents involved in data processing processes, as outlined in articles 42 to 45 of the General Data Protection Law. We pledge to keep this Privacy Policy updated, adhering to its provisions and ensuring compliance with them.
Furthermore, we are dedicated to establishing secure technical and organizational conditions capable of safeguarding the entire data processing process. Should the National Data Protection Authority require the adoption of measures concerning data processing conducted by Sonnar, we commit to following their directives.
10.1. Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, no virtual page is entirely risk-free. In this sense, Sonnar is not responsible for:
I – Any consequences arising from users’ negligence, recklessness, or lack of skill regarding their individual data. We guarantee and take responsibility only for the security of data processing processes and compliance with the purposes described in this document. We emphasize that the responsibility for the confidentiality of access data lies with the user.
II – Malicious actions by third parties, such as hacker attacks, except in the case of proven culpable or deliberate conduct by Sonnar. We emphasize that, in the event of security incidents that may pose a relevant risk or harm to you or any of our users or clients, we will notify the affected parties and the National Data Protection Authority about the incident and comply with the necessary measures.
III – Inaccuracy of information entered by the user or client in the records necessary for the use of Sonnar services; any consequences arising from false or maliciously entered information are entirely the responsibility of the user or client.
11. Data protection Office
Sonnar provides the following means for you to contact us to exercise your rights as a data subject: contato@sonnar.co.
If you have any questions about this Privacy Policy or the personal data we process, you can contact our Data Protection Officer through the following channels: vitor@sonnar.co