Terms and Conditions
Sonnar is a project management platform for companies in all segments to leverage business management and corporate journeys. When contracting a specific service from Sonnar, the customer is aware that they will be subject to certain rules.
Payment for hiring Sonnar’s services can be made via bank slip (in cash) or credit card (in cash or in monthly installments), made through the company PayPal. The monthly fee is deducted through an automatic recurrence, which takes into account the date of purchase.
By authorizing one of our services, the customer indicates that they have read and agreed to the Terms below:
1-Acceptance of the “Terms of Service”
Sonnar offers you, hereinafter referred to as the customer, subject to the Terms described below, various services. When authorizing a specific Sonnar service, by filling out a form and paying on the Sonnar platform, the customer is aware that they will be subject to any rules applicable to such service. By authorizing one of our services, the customer indicates that they have read and agreed, even tacitly, with the Terms, automatically binding themselves to the rules contained herein.
2- From the object
Sonnar provides services in various areas of business development, such as commercial, marketing, strategy, business intelligence, branding, communication, accounting services, and commercial contract models. Sonnar is limited to providing services, within the scope chosen and determined by the client at the time of contracting the service plan. Sonnar is responsible for everything necessary for execution, according to the scope, deadlines, and assumptions described in the plan chosen by the client.
3-Description of Available Plans
*The choice of plan is a customer decision taking into account their needs and investment possibilities. If the client initially opts for an assessment from Sonnar, this company can indicate a more suitable plan according to its expertise.
3.1. List of services. WhatsApp automation; Branding; Marketing campaign; Competition Diagnosis; Commercial Strategies and Sales Funnel; Lead Generation; Google My Business & Google Analytics Management; Sponsored Traffic; Website / Marketplace; IF THE; Business plan; Investment plan; Landing Page; Launch of Products and Services; Customer journey; GO BOT; Social Media Management; Scalability Strategies.
4- Obligations of the parties
4.1. Sonnar is obliged to:
Be responsible for the smooth running and execution of the Services, complying with the specifications and details contained in the contracted plan, as well as all legislation and regulations applicable to the Services;
Meet the deadlines agreed with the client to carry out the Services contained in the contracted plan;
Hire, to perform the Services in accordance with the contract, qualified individuals or legal entities who are duly trained and regularized with the regulatory entities for each activity;
Respect and ensure compliance with any copyright, related rights, and image rights that may be used in the provision of Services included in the contracted plan, obtaining the relevant licenses and authorizations.
4.2. The customer is obliged to:
Provide and make available to Sonnar the elements and information that are reasonably requested by Sonnar, in order to allow the smooth execution of the Services contained in the contracted plan.
Comply with the rules of each social media and each search engine, and must seek information about the possibility of commercialization and dissemination over the Internet before signing the contract with Sonnar. Sonnar is not responsible for the content of the advertising material provided by the client, including, without limitation, any error, omission, or inaccuracy, as the client is knowledgeable about the product(s)/service(s) it sells, as well as their respective standardization(s) in the countries where they operate. Sonnar disclaims any responsibility for the dissemination of any product(s)/service(s) that do not comply with the country’s legislation or the rules and policies of search engines and social media.
5- Payment
5.1. For the provision of Services, the customer will pay Sonnar the amounts within the deadlines as described in the contracted service.
5.2. In case of delay or non-compliance, by the contracting party, with any of the payments, it must pay a non-compensatory fine of 2% (two percent) on the outstanding amount, as well as monetary correction by the IGPM and interest of 1% (one percent ) per month, incidents from the default until the date of effective payment
5.3. In the event of delay or default exceeding 15 (fifteen) days from the date of sending of the respective invoice by Sonnar, Sonnar may suspend or interrupt the provision of the Services. The normalization of the provision of Services by Sonnar will only occur with the due payment of all amounts owed.
6- Duration and termination
6.1. The term of Sonnar Services begins on the date of payment made via bank slip or credit card and ends at the end of the provision of Services, in accordance with the plan and established deadlines.
6.2. The customer may terminate this Agreement without reason during its term, upon written notice to Sonnar, at least 30 (thirty) days in advance, and must pay the expenses incurred by Sonnar with the project – related to the commitments assumed by Sonnar towards suppliers, service providers, and employees to carry out the Services – until the contract is terminated, provided they are duly proven. The customer is also subject to the payment of a non-compensatory fine in the amount equivalent to 20% (twenty percent) of the global value of this contract.
7- General provisions
7.1. Any profits or losses incurred by the client after hiring Sonnar are the merit and responsibility of the client themselves, Sonnar being only a service provider company, not assuming any type of risk regarding the client’s line of business.
7.2. It is also highlighted in this contract that variations may occasionally occur and the customer’s advertisement may not appear in any search, as this depends on a series of combinations in accordance with the search engines’ policy, and this is not the responsibility of which title is, from Sonnar.
7.3. This contract is entered into by the parties on an irrevocable and irreversible basis and binds, obliges, benefits, and will be enforceable by each of the parties, their respective heirs, successors, and assigns in any capacity.
7.4. The parties hereby agree that all intellectual property made or conceived by Sonnar, or by any third parties subcontracted by it, as a result of the activities provided for in this contract and delivered as a final product to the customer, must be the exclusive property of the customer, or whoever the customer indicates.
7.5. Under this contract, no employment relationship is established between the client and employees, partners, administrators, directors, representatives, suppliers, subcontractors, or others serving Sonnar, with Sonnar being solely responsible for paying all expenses related to employees that may be used to perform the Services included in the plan contracted by the client, including the respective salaries, labor, tax and social security charges and any other amounts that may be related to said employees.
7.6. Any assignment or transfer by either party of its rights or obligations under this agreement without the prior written consent of the other party will be null and void.
7.7. The waiver of either party concerning any right, obligation, or requirement arising from this agreement will be effective only if in writing and when signed. Any omission or tolerance by either party concerning the provisions of this contract or in the requirement to comply with any of its clauses, at any time during the term of this contract, will not affect in any way the validity of this contract, or any part of it, and will not be considered as a precedent, alteration or novation of its clauses, nor a waiver of the right of such party provided for herein to demand compliance with any of its provisions, nor in any case will it exempt any of the parties from full compliance with their stipulated obligations in this contract.
7.8. If any term or provision of this Agreement is determined to be illegal or unenforceable by operation of any law, governmental authority, or public policy, all other terms and provisions of this agreement will remain in full force and effect. Upon determining that any term or other provision is invalid, illegal, or unenforceable, the parties will negotiate in good faith to modify this agreement to give effect to the parties original intent as closely as possible and in a manner acceptable for the operations and business provided for herein to be carried out as originally foreseen, to the maximum extent possible.
7.9. This contract will serve as an extrajudicial executive title in the form of civil procedural legislation, for all legal purposes, the parties recognizing from now on that, regardless of any other applicable measures, the obligations assumed under this contract are subject to specific execution, under the terms of articles 497, 815 et seq. of the Code of Civil Procedure.
7.10. The parties acknowledge and agree that the violation of any of the clauses, items and conditions contained in this contract entails the specific performance of the obligations derived or arising from it, following applicable civil and procedural legislation.
8- Applicable law and forum
8.1. This contract will be governed by and interpreted in accordance with the Laws of the Federative Republic of Brazil.
8.2. The Parties elect the Central Forum of the District of the Capital of São Paulo, expressly renouncing any other, however privileged it may be, to resolve any doubts or controversies arising from this Agreement.
Sonnar may terminate the contract with the customer in the event of Any type of discriminatory manifestation of any nature (race, color, age, sex, sexual orientation, religion, physical or mental disability, ethnic precepts, sociocultural condition, nationality or marital status ) addressed to Sonnar employees or third parties; Any type of moral or sexual harassment that denigrates the dignity of any person on our team. Behaviors such as repeated proposals or verbal, gestural, or physical sexual advances are considered sexual harassment conduct; Any insults or use of profanity directed towards any member of Sonnar.
And, finally, considering that the client chose of his own free will to hire her, clicking on the “hire” link on the website “https://sonnar.co/”, including declaring through the same tool that he read and accepted all terms of this contract, entered into this Terms of Service, after the customer is aware of all the information contained on the aforementioned website, signing this.
Autonomous Serviços Empresariais Eireli
Rua Joaquim Eugênio de Lima, nº 961, 102, CEP 01403-001
Inscrita no CNPJ/ME sob o nº 40.122.141/0001-00